Introduction
Welcome to iStudio Academy! We are committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect your personal data when you visit our website istudioacademy.com.ng or use any of our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
We are committed to maintaining the confidentiality, integrity, and security of your personal information, and we strive to be transparent about how we collect, use, and share your data. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
iStudio Academy collects different types of information to provide and improve our services, as outlined below:
1.1 Personal Information
Personal information is any data that can be used to identify you, either directly or indirectly. When you use our services or interact with our website, we may collect the following personal information:
- Identity Information: Includes your name, gender, and other identifiers.
- Contact Information: Includes your email address, phone number, and mailing address.
- Account Information: Includes your username, password, and other details necessary to access your account on our platform.
- Transaction Information: Includes details of any payments made to purchase our services or courses.
- Profile Information: Includes preferences, interests, and any other information you provide when creating your profile or registering for a course.
- Content Information: Includes any content you submit through our platform, such as questions, feedback, or media content you upload.
1.2 Non-Personal Information
Non-personal information is data that cannot be used to identify you directly. We may collect this type of information to monitor website traffic, understand user preferences, and enhance the functionality of our website. Non-personal information includes:
- Technical Data: Includes your IP address, browser type, device information, language preferences, operating system, and other technical details.
- Usage Data: Includes information about how you interact with our website, the pages you visit, links you click, and other behaviors on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your interactions with our website and improve your user experience. Please refer to our section on cookies for further details.
2. How We Use Your Information
We may use the information we collect for the following purposes:
2.1 To Provide and Maintain Our Services
We use your information to operate, provide, and maintain the services and features you request on our platform, such as access to courses, content, and other educational resources. This may also include managing your user account and processing transactions.
2.2 To Improve Our Services
We constantly strive to improve our platform and services. Your information helps us analyze trends, monitor usage patterns, and enhance the quality of our content, courses, and overall user experience. We may also use your feedback to develop new features, services, or products.
2.3 To Communicate with You
We may use your personal information to send important communications related to your account or transactions, such as updates about our services, system maintenance, or changes to our policies. If you have subscribed to our newsletter or marketing communications, we may also send you promotional offers, educational updates, and other relevant content. You can opt-out of these communications at any time.
2.4 To Process Transactions
We may use your personal information to process any payments you make for courses, subscriptions, or other services offered on our platform. This includes billing details and payment information required for transactions.
2.5 To Personalize Your Experience
We may use the information you provide to tailor the content, courses, and recommendations to your interests and preferences, ensuring a more personalized experience on our platform.
2.6 To Comply with Legal Obligations
We may use and disclose your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements, including any terms and conditions or policies. This includes complying with applicable data protection laws and regulations.
3. Sharing Your Information
iStudio Academy will not sell, rent, or trade your personal information to third parties. However, there are certain circumstances where we may need to share your data:
3.1 With Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, providing educational services, processing payments, or analyzing user behavior. These service providers are contractually obligated to keep your information confidential and secure.
3.2 With Business Partners
We may share your information with selected partners who offer products or services that may be of interest to you. If we intend to share your information in this way, we will seek your consent before doing so.
3.3 For Legal Compliance
We may disclose your personal information when required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose information if we believe it is necessary to protect our rights, the safety of our users, or comply with applicable laws and regulations.
3.4 In the Event of a Business Transaction
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such changes and offer you the opportunity to review or delete your information.
4. Data Security
We take the security of your personal information seriously and use industry-standard practices to safeguard your data from unauthorized access, alteration, disclosure, or destruction. We implement encryption, firewalls, and other security measures to protect your personal data during transmission and storage.
However, please note that no method of data transmission or storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your account credentials secure and confidential.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding the personal data we collect. These may include:
5.1 Access and Correction
You may request a copy of the personal data we hold about you. If you believe the information we hold is inaccurate or incomplete, you can request corrections.
5.2 Deletion of Data
You may request that we delete your personal information, subject to certain legal obligations. Please note that we may need to retain some of your data for legal or administrative purposes.
5.3 Withdrawal of Consent
If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
5.4 Objection to Processing
You may object to the processing of your personal data if you believe that our processing activities do not meet the necessary legal grounds.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and provide personalized content. Cookies are small text files stored on your device that help us recognize your preferences and track usage patterns.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your experience. For more information on how we use cookies, please refer to our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites, services, or applications. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the date of the most recent revision will be indicated at the top of the policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:
- Email: info@istudioacademy.com.ng
We value your privacy and are here to address any questions or concerns you may have regarding your personal information.
By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
This extended Privacy Policy provides a more detailed and comprehensive overview of how iStudio Academy handles user data and privacy. If you need further adjustments or additional sections, feel free to let me know!
